Captcha field frozen: can't enable

anca
anca
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Joomla 3.3.3
PHP 5.3.29
B2J Contact j3.0 v2.0

Hi,

I noticed that the captcha field in the contact form has no image created. It shows the missing image icon in browser.

I uninstalled and installed back the extension and now, in back-end, Security settings, there is an error and the field for Captcha enabled is frozen on No.

There are some more topics in this forum regarding this problem, but I haven't found a helpful answer.

Could you please give me/us some hints on what could the problem be? A list containing things to check would be useful (server requirements, php files to check, sql tables to check, etc).

Thank you
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