Email message shows " " instead of " "

I have a Joomla built website where I am using the b2j Contact Form plugin. The site has a standard Contact Us page. Inside this page, there is a Text Area which is used for *Comments*. If anything is written in this *Comments* portion within a double quote, for example: "Hello", then this is shown in the email body as "Hello".

I have opened the email in different browsers, and every browser displays the same thing, "Hello" as opposed to "Hello".

I have also tested with different recipient email accounts, but the result is the same.

Is this a bug with the plugin? How can I solve this? Thanks in advance.
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