Terms of Service

 

last modified on November 3, 2015

Codextrous welcomes you! Thank you for using our products!

Please, make sure you carefully read and understand the following terms and conditions before downloading/using Codextrous products. Your purchase/use of Codextrous products means you have read and agreed to our Terms of Service. Any participation in this website will constitute acceptance of this agreement. If you have any questions or concerns, you may contact us at the contact page.

 

LICENSES


Codextrous products are available through different licenses. All these products are distributed using either the Codextrous Proprietary Use License or the GNU General Public License (GPL). Codextrous products (Joomla! Templates, Modules, Components, Plugins) are released under the GNU/GPLv2 GPL license. However, only the PHP code portions of these products are released under the GPL version 2.0 license.

 

SUBSCRIPTION

Codextrous gives Joomla! users the opportunity to use our products by purchasing proper subscription for that product. 

After your subscription plan expires you can always renew it. If you choose not to renew, you will still have all the products your have purchased, however, you will not be able to get updates and support.

 

MODIFICATIONS


You are authorized to make any necessary modification(s) to our products to fit your purposes. You may alter the products code for your own use. You may not, however, distribute the original products code or your modified products code (other than PHP files) without the explicit permission of Codextrous. You must also not change or remove the copyright information in the header of the xml descriptor file. You may, however, remove our copyright from the footer of the templates if needed.

 

UNAUTHORIZED USE


You are not permitted to place any of our products, modified or unmodified, on a diskette, CD, website or any other medium and offer them for redistribution or resale of any kind without prior written consent from Codextrous.

 

ASSIGNABILITY

Any kind of subscription sharing or download sharing may result to termination of your subscription.
You are not allowed to sub-license, assign, or transfer this license or Codextrous subscription to anyone else without prior written consent from Codextrous.

 

OWNERSHIP


Our products are provided “as is” without warranty of any kind, either expressed or implied. In no event shall Codextrous be liable for any damages including, but not limited to, direct, indirect, special, incidental or consequential damages or other losses arising out of the use of or inability to use our products.

 

UPDATES


All products are designed for the Joomla! version mentioned on the product page, but we can give no guarantee that the product will run with previous or future versions of those platforms. Members may use the forums to address any issues related to software versions. Please, mind, if you have purchased a specific template, this does not permit you to access the updates for extensions included in the template. You will need to buy the extensions used in the templates separately in order to update them. Alternatively, you can always choose one of subscription plans to have access to all Codextrous products.

 

USE OF CONTENT


The Site and all of its original content are the sole property of Codextrous and are, as such, fully protected by the appropriate international copyright and other intellectual property rights laws. You may not transfer or sell, reproduce, create derivative works from, distribute, or in any way exploit any of the Content, in whole or in part

 

PRODUCT DELIVERY


As soon as you have made a purchase and we are able to acknowledge receipt of the payment, we will email you your download information. In case you have not received an email from Codextrous within 24 hours, please contact us by sending an email to contact@codextrous.com and we will resend you the login details manually. After receiving the email with your account details you will have immediate access to the Downloads you have purchased. The email address you give must be valid as we will use it to contact you. We therefore recommend that you use your main email address. E-mail address must be valid as it will be used for communication purposes. It is strongly recommended to use the email address associated with your company. If you do not receive an email after this time period, contact us through this website.

 

SUPPORT


We provide technical support for Codextrous products only with our support system, documentation and tutorials. We will not provide any support via email or social media platforms. If you have any subscription or billing questions please send an email to contact@codextrous.com .

During our general support hours Monday to Friday, from 11:00 to 18:00 (GMT+5:30), we will make every effort to respond to your queries within 24 hours if not sooner. Please consider that responding can take up to 72 hours.

Our forum system is the only way of receiving the official Codextrous Customer Support. And only those who have purchased commercial extensions and/or have an active subscription can get this type of a support. There may be short delays during weekends, public holidays or when we are asleep (Our time-zone is GMT+5:30). All the other users can feel free to ask for support on Forum, exchange their experience and try to help one another, but keep in mind that forum responses are not guaranteed.

We know there is a difference between what is considered technical support and what are customizations. We are committed to help you with any type of support query, however if you require more extensive support, such as customization, you will need to contact us for a quote, as this is beyond the level of support.

Support is available only in English language. If English is not your  best language, try Google Translate for help.

 

REFUND POLICY


All purchases at Codextrous.com are covered by our "Special Refund Policy". Usage of our products for 7 days, will assure of our high quality extensions and in case you are not convinced, you can ask for refund, which would be duly processed back for you. Refund is not applicable after 7 days since the date of your subscription purchase.

Codextrous reserves the right to refuse refunds if any efforts of refund policy abuse are detected. It has been observed that some of the users are rampantly downloading all products and then asking for refund and again re-signup when new products are launched and then again ask for refund. Refund may also be denied in certain offensive cases (to be decided by Codextrous).


PRIVACY POLICY


Codextrous is committed to protecting your privacy. You can surf most of our Site without giving us any information about yourself. But sometimes we do need information to provide services that you request. Any information submitted by the buyer will be used solely for the purpose of completing the transaction, delivering the product, informing about new product releases and addressing any customer service issues.

 

WARRANTY


Codextrous gives no warranty or guarantee for our templates and extensions in any manner. Browser compatibility should be tested viewing the demonstration installations on the demo sites. Please, ensure that your browser works with the template design. We cannot give you the guarantee that the products will work with all third party extensions. We guarantee that our themes work with the stated version of Joomla! We cannot guarantee though that they will work with future versions of Joomla!. Codextrous products will always be developed for the latest Joomla! version. This decision is solely made by Codextrous.

 

CHANGES TO THIS AGREEMENT


Codextrous reserves the right to change or modify current Terms of Service at any time without prior notice. Your decision to continue to visit and make use of the Codextrous.com after such changes have been made constitutes your formal acceptance of the new Terms of Service.

We therefore encourage you to review changes to our privacy policy every time you visit this website. Further, Codextrous reserves the right to modify, suspend or discontinue any portion of the subscription. 

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