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b2j contact no load images captcha

Joomla Extension and Template Requests
Monday, January 08 2018, 04:15 PM
tic@santhilari.cat
[email protected]
Offline
0
Hi,

I've a problem with load captcha image is not working.

See: http://moragas.com/index.php/en/contact

Can you help me?

Thanks! (Sorry for my english :D )
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Responses (6)

  • Accepted Answer

    codextrous
    codextrous
    Offline
    Tuesday, January 09 2018, 12:12 AM - #Permalink
    0
    Hi,

    Can you please mention the B2J-Contact version installed on your site and also Joomla version?
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  • Accepted Answer

    tic@santhilari.cat
    [email protected]
    Offline
    Tuesday, January 09 2018, 01:17 AM - #Permalink
    0
    Hi,

    Joomla version 3.8.3

    B2J contact version 2.1.16

    Thanks!!
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  • Accepted Answer

    tic@santhilari.cat
    [email protected]
    Offline
    Tuesday, January 09 2018, 11:12 PM - #Permalink
    0
    Can you help me? Thanks
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  • Accepted Answer

    codextrous
    codextrous
    Offline
    Wednesday, January 10 2018, 12:47 AM - #Permalink
    0
    Hi,

    Can you please provide backend access credential of your site at [email protected] so that we can look into this issue at your end.
    It looks like captcha images are not getting generated.
    We also need to check the php configuration on your server whether there is any conflicting setting which is causing this issue so please make sure the access which you provide us should be able to view system information and global config in the Joomla backend.

    At our end, with this Joomla and B2J-contact version installed, captcha rendering is working fine.
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  • Accepted Answer

    Adam Stewart
    Adam Stewart
    Offline
    Thursday, January 11 2018, 07:25 PM - #Permalink
    0
    So does B2J Contact have the Google one-click recaptcha built in?
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  • Accepted Answer

    codextrous
    codextrous
    Offline
    Thursday, January 11 2018, 11:32 PM - #Permalink
    0
    @Adam
    Currently it is not available in the extension.
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