B2JContact breaks my template

I use B2JContact in the site vidriosatenas.cl which is a responsive site - i.e. when viewed on a tablet or phone it has different menus and header. You can see this for yourself by opening the site in a browser and then reducing the width of the browser until the menu will no longer fit. At this point the site will change to it's tablet format...
That is until you open the contact form (http://vidriosatenas.cl/index.php/contacto/contactenos). Once you open the contact form the site no longer responds to the browser width as it should, changes the layout of the header and stops the menus from working.
Not only that but the contact form itself is not responsive to browser width changes either.
Have I missed something or is it simply that the contact form that I have paid for doesn't do what it should?
I have opened a ticket but have heard nothing.
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