0
Hello,
we are using the B2J Contact component on a multilingual website and have created a contact for each language and set the language accordingly. There is a menu item referring to the german contact and it is translated using Falang. The german contact works fine as expected but in the other languages the capture image is not shown properly.
Message in the browser console:
Failed to load resource: the server responded with a status of 500 (Internal Server Error)
/fr/contact/loader/component/392/none/none/captcha?bid=15
Message after opening the URL above:
1062 Duplicate entry 'xyz-392-0-captcha_answer' for key 'index'
Now another strange thing:
I have tried placing the B2J Contact module on the same page (English in this case) and the captcha is shown. Furthermore the captcha in the component area is also shown correctly as long as the module is published. Is there any solution for this problem?
Kind regards
we are using the B2J Contact component on a multilingual website and have created a contact for each language and set the language accordingly. There is a menu item referring to the german contact and it is translated using Falang. The german contact works fine as expected but in the other languages the capture image is not shown properly.
Message in the browser console:
Failed to load resource: the server responded with a status of 500 (Internal Server Error)
/fr/contact/loader/component/392/none/none/captcha?bid=15
Message after opening the URL above:
1062 Duplicate entry 'xyz-392-0-captcha_answer' for key 'index'
Now another strange thing:
I have tried placing the B2J Contact module on the same page (English in this case) and the captcha is shown. Furthermore the captcha in the component area is also shown correctly as long as the module is published. Is there any solution for this problem?
Kind regards
Your Reply

Please login to post a reply
You will need to be logged in to be able to post a reply. Login using the form on the right or register an account if you are new here.
Register Here »